A Self-Service Portal has a login for each donor where they can accomplish tasks such as updating their address, communication preferences, view their giving history, update a pledge for CC/EFT data and more.
Virtually all new offerings in the donor management industry are now including these tools and more to help your online fundraising. Even if your constituency is older and perhaps not into web-giving, you’ll still want these features. It is inevitable that more and more gifts will come off of the web and through electronic fulfillment of pledges. As a society we are in transition. And remember, most people under the age of 30 don’t really write checks. As a result they do virtually everything electronically over the web. If we are waiting on them to write a check…that day may never come.